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Consumer Reports: 'Naughty & Nice' list

POSTED: 08:46 AM PST Nov 19, 2012    UPDATED: 01:17 PM PST Nov 19, 2012 

Find out which companies made Consumer Reports' 2012 "Naughty & Nice" list.

Naughty List - Forever 21
7 / 14

Forever 21 (Naughty List) - An inconsistent return policy from this retailer drew jeers from Consumer Reports. Customers can only exchange an item or get store credit they return an online order to a retail location. However, you can get a full refund if you mail it back.

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