America's best airlines of 2014

POSTED: 10:03 AM PDT May 15, 2013    UPDATED: 03:00 AM PDT May 15, 2014 

These airlines are tops when it comes to customer satisfaction.

Airplane seats, airline, flight
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iStock / mikdam

The study study measured passenger satisfaction based on performance in seven factors (in order of importance): cost and fees, in-flight services, boarding/deplaning/baggage, flight crew, aircraft, check-in and reservation. Based on those results, here are America's most satisfying airlines among traditional and low-cost carriers:


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